Privacy Policy

XTRA Crew LLC (“XTRA,” “CrewPODS,” “Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide through our website, applications, communications, recruiting processes, staffing services, and related business activities.

This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you visit our website, submit information, request services, apply for opportunities, join our talent network, or otherwise interact with us.

By accessing our website or providing information to us, you agree to the practices described in this Privacy Policy.

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1. INFORMATION WE COLLECT

We may collect information directly from you, automatically through technology, or from third-party sources.

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Information You Provide

Depending on your interaction with us, we may collect:

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Contact Information

* Name
* Company name
* Job title
* Email address
* Telephone number
* Mailing address

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Talent & Crew Information

* Resume or CV
* Employment history
* Professional experience
* Certifications
* Training records
* Skills assessments
* Availability information
* Work preferences
* Portfolio materials
* References
* Photographs
* Social media profiles
* Travel information

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Client Information

* Company information
* Project requirements
* Staffing requests
* Billing information
* Event details
* Purchase orders
* Service requests

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Communications.

Information you provide through:

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* Contact forms
* Quote requests
* Applications
* Email communications
* Phone conversations
* Surveys
* Interviews
* Customer support interactions

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2. INFORMATION COLLECTED AUTOMATICALLY

When you visit our website, certain information may be collected automatically.

This may include:

* IP address
* Browser type
* Device information
* Operating system
* Referring website
* Pages visited
* Time spent on pages
* Geographic region
* Website usage patterns

We may use cookies, analytics tools, pixels, and similar technologies to understand user behavior and improve our services.

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3. HOW WE USE INFORMATION

We may use collected information to:

Deliver Services

* Respond to inquiries
* Provide proposals and quotations
* Schedule personnel
* Manage projects
* Coordinate events
* Process payments

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Recruit and Represent Talent

* Evaluate qualifications
* Match crew members with opportunities
* Verify certifications and experience
* Build CrewPOD profiles
* Present candidates to clients
* Maintain talent records

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Improve Operations

* Enhance website functionality
* Improve user experience
* Develop new services
* Analyze staffing trends
* Improve recruiting and workforce management

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Marketing and Communications

* Send newsletters
* Share industry updates
* Promote services
* Announce opportunities
* Deliver educational content

You may opt out of marketing communications at any time.

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4. CREWPODS TALENT NETWORK

Crew members who voluntarily join the CrewPODS talent network acknowledge that XTRA Crew LLC may maintain professional profile information for recruiting, staffing, marketing, and client presentation purposes.

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Profile information may include:

* Professional biographies
* Headshots
* Technical skills
* Certifications
* Work history
* Availability status
* Portfolio examples
* CrewIQ™ assessment results
* Client-facing profile materials

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We take reasonable steps to ensure profile information remains accurate and current, but rely on information provided by the individual.

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5. SHARING INFORMATION

We do not sell personal information.

We may share information with:

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Clients

When presenting candidates or staffing solutions, we may provide:

* Resumes
* Crew profiles
* Professional experience
* Certifications
* Availability information

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Service Providers

We may share information with vendors supporting:

* Payroll processing
* Accounting
* Website hosting
* CRM systems
* Recruiting software
* Email communications
* Cloud storage
* Analytics platforms

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Legal Requirements

We may disclose information when required to:

* Comply with law
* Respond to legal requests
* Protect safety
* Enforce agreements
* Defend legal claims

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6. COOKIES AND TRACKING TECHNOLOGIES

We may use:

* Cookies
* Analytics platforms
* Session tracking
* Advertising pixels
* Performance monitoring tools

These technologies help us:

* Improve website performance
* Understand visitor behavior
* Measure marketing effectiveness
* Personalize content

Most browsers allow users to control cookie settings.

Disabling cookies may affect website functionality.

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7. DATA SECURITY

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information.

However, no internet transmission or storage system can be guaranteed completely secure.

Accordingly, we cannot guarantee absolute security.

Users transmit information at their own risk.

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8. DATA RETENTION

We retain information only as long as reasonably necessary to:

* Provide services
* Maintain business records
* Support staffing activities
* Meet contractual obligations
* Comply with legal requirements
* Resolve disputes

Talent profiles may be retained to facilitate future opportunities unless removal is requested.

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9. YOUR PRIVACY RIGHTS

Depending upon your location and applicable laws, you may have rights to:

* Access your information
* Correct inaccurate information
* Request deletion
* Request data portability
* Opt out of certain communications
* Limit certain uses of personal information

Requests may be submitted using the contact information below.

We may require identity verification before processing requests.

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10. CALIFORNIA PRIVACY NOTICE

For California residents, we strive to comply with applicable privacy laws, including the California Consumer Privacy Act (CCPA), as amended.

California residents may request information regarding:

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* Categories of information collected
* Sources of information
* Business purposes for collection
* Categories of recipients
* Deletion requests
* Correction requests

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We do not sell personal information as defined under California law.

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11. NEVADA PRIVACY RIGHTS

Nevada residents may request information regarding certain data-sharing practices under applicable Nevada privacy laws.

Requests may be submitted using the contact information provided below.

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12. CHILDREN’S PRIVACY

Our services are intended for adults and professional users.

We do not knowingly collect personal information from children under the age of 13.

If we become aware that such information has been collected, we will take reasonable steps to remove it.

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13. THIRD-PARTY WEBSITES

Our website may contain links to external websites, social media platforms, partner organizations, and third-party resources.

We are not responsible for the privacy practices or content of third-party websites.

Users should review the privacy policies of those organizations separately.

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14. CHANGES TO THIS POLICY

We may update this Privacy Policy periodically.

The most current version will always be posted on our website with an updated effective date.

Continued use of our services following changes constitutes acceptance of the revised policy.

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15. CONTACT US

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XTRA Crew LLC

Las Vegas, Nevada

Email: info@xtracrew.net

Website: www.xtracrew.net

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Questions regarding this Privacy Policy or requests concerning personal information may be submitted using the contact information above.

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